Return & Refund Policy
Thank you for shopping at Proklear.in. We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
You may return most new, unopened items within 7 days of delivery for a full refund. Products must be in original condition, unused, and in the original packaging.
Items that are opened, used, or damaged after delivery may not be eligible for return.
Return Process
To initiate a return, please contact our customer support team:
- Email: support@proklear.com
- Phone/WhatsApp: +91-9363026394
Once approved, we will provide you with return instructions. You will be responsible for return shipping costs unless the return is due to our error (e.g., wrong item, defective product).
Refunds
After we receive and inspect the returned item, your refund will be processed within 5–7 business days. The refund will be issued to your original method of payment.
We will notify you via email once your refund has been issued.
Exceptions
The following items are not eligible for return:
- Used or damaged products
- Opened bottles or containers
- Custom or bulk orders unless defective
Contact Us
If you have any questions about our return policy, feel free to contact us at:
Email: support@proklear.com
Phone: +91-9363026394
We value your trust and aim to resolve any issues quickly and professionally.
